EYC's billing structure for Support Coordination and related services centres on four primary item codes covering Level 1, Level 2, Level 3 (Specialist), and Psychosocial Recovery Coaching. Travel time (labour) is billed under the same code as the support itself, not under a separate travel code. Non-labour travel costs (kilometres, parking, tolls) require distinct codes — either from Category 07 or Category 01 — and were absent from EYC's iinsight setup prior to the rebuild. The strategic choice between Cat 07 and Cat 01 non-labour travel codes is a key lever for preserving participant Capacity Building budgets.

EYC uses four item codes as the foundation of its Support Coordination and PRC billing:

When coordinators travel to a face-to-face meeting, the labour time is billed under the same item code as the support itself — not under a separate travel code. The claim type TRAN is applied to distinguish travel time entries in the Bulk File Upload. Caps apply:

For Level 2 SC: 07_002_0106_8_3 at $100.14, claim type TRAN.
For Level 3 SC: 07_004_0132_8_3 at $190.54, claim type TRAN.

EYC's iinsight system was configured only for labour travel time. It did not capture non-labour costs (kilometres at $1.00/km, parking, tolls). The specific codes absent from the system, which would enable cross-category claiming strategies:

00_000_0000_0_0 is an internal iinsight system placeholder used for tracking non-billable administrative instances (e.g. duplicate kilometre cases, logging cancellation records without submitting a fee claim). This code does not exist in the NDIS Support Catalogue — it is iinsight-internal only.